There’s any number of sites offering Building and Tradie Services. Why is HouseAndPool any different?
It’s true. There are lots of websites out there listing tradies and businesses for you to choose from. Sometimes listing a mindboggling thirty or forty thousand contractors.
For the most part, the process is that tradies get to bid for access to your details without even checking if you are suited.
In contrast, with HouseAndPool, before you make contact with a contractor, you get to look at a ‘showcase’ of their work, read testimonials from their past clients, and ‘get to know the builder’ via a short video introduction they put up on our site.
In short, you will know a whole lot about them prior to their visit, and you can be 100% comfortable with your choice.
Are HouseAndPool businesses the top providers in the industry?
Businesses that apply to ‘showcase’ their work on HouseAndPool tend to represent the top 20% of contractors and suppliers in the industry.
By the very fact that they invest to be on our site, they want to set themselves apart as businesses that care about you.
Importantly too, every contractor represented on HouseAndPool signs up to a customer service excellence program from us. This is a further assurance you’ll get the best service and the best advice possible.
Of course, as with any major project, the final decision as to whom you engage for your project is entirely yours, and you make that choice without obligation or pressure.
In short, HouseAndPool simply provides you with a quality shortlist of perfectly profiled business service providers from which you get to choose with peace of mind and confidence.
What expectations have we set for those members showcased on our site?
Our builder or tradie showcase members undertake to return your calls promptly, take the time to listen to what you want, and build an open and honest relationship with you.
And importantly, to advise you with your interests at heart as to whether the services they provide are a ‘perfect match’ for you.
To the best of our ability, we attract only experts who are brilliant at what they do.
If I use the ‘Ask An Expert’ service, does it cost me anything?
No. It’s free. And a hugely valuable service as you’ll discover.
You probably know already that choosing a contractor yourself can be a difficult task, especially if your project is a complex one. With that in mind, we provide a complimentary ‘Ask an Expert’ service for you.
Neville Cox is our expert. Neville has over 40 years’ experience in the building industry, and is a gifted creative designer whose pool and outdoor area designs have won over 80 state and National awards.
Just click the request and Neville will personally call you to gather details of your project, offer general advice and help match you to the right contractor.
Regarding the Tradie Section, what qualifiers do you expect of those who advertise on the site?
First: they must have all the legal credentials like licensing and insurance.
Second: they promise to maintain good communication with you.
Third: they have the option of further training in customer care (we tag the tradies who have had this training, so you know who they are)